الحج والعمرة· HAJJ & UMRAH · PILGRIM INFORMATION SERVICES

Dalilدليل

Voice-and-touch AI kiosks answering pilgrims in 20+ languages, online or off.

Multilingual information kiosks deployed at airports, transport hubs, and the Haram vicinity — pilgrims speak or tap in their own language and get grounded answers on prayer times, transport, wayfinding, and emergencies, with no internet dependency.

من سأل بلغته، فُهم بقلبه

“Ask in your own tongue, and be understood in your heart.”

What Dalil does

20+ languages, voice and touch

Pilgrims speak or tap in their native language; the kiosk understands regional dialects, not just standard forms.

Fully offline-capable

Core services — prayer times, wayfinding, emergency contacts — keep working even when network connectivity drops during peak crowds.

Haram-vicinity wayfinding

Live directions to the nearest gate, restroom, wudu point, or medical station, with walking-time estimates.

Direct line to security & medical

One tap connects a pilgrim in distress to the nearest response team, no menu navigation required.

Deployed at every touchpoint

Airports, train stations, bus terminals, and fixed points around the Haram — one consistent experience everywhere.

Sovereign, PDPL-aligned hosting

Voice interactions and usage data stay in-Kingdom by design.

See Dalil in action

An early UX walkthrough of the product, designed bilingually from day one.

1Welcome screen — neuriya Dalil

Welcome

2Service categories screen — neuriya Dalil

Service categories

3Prayer times screen — neuriya Dalil

Prayer times

4Wayfinding screen — neuriya Dalil

Wayfinding

← Swipe to see more screens →

How it works

01

Approach and ask

A pilgrim speaks or taps a question in their own language at any kiosk.

02

Get a grounded answer

The kiosk answers from verified operational data — prayer times, transport, wayfinding, services.

03

Route to help if needed

Emergency or lost-pilgrim situations connect directly to the nearest security or medical team.

04

Keep working offline

Core answers stay available even when the network is congested during peak hours.

PDPLNusuk CertifiedNDMO ClassificationISO 27001

Put a multilingual guide at every touchpoint

We're selecting design-partner Umrah operators and facility authorities for the first pilot cohort. Book a briefing to see the product and discuss fit.

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